Tender Details

Country: Belgium
Summary: Forem Team Support Services in the Integration of the Microsoft Dynamics 365 Contact Center Solution Within the Office
BET Ref No: 123855005
Deadline: 17 Sep 2025
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: 507754-2025
Purchaser's Detail:
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Description:
The purpose of this market is the provision of support and consultancy services specializing in Microsoft's Call Center tool, the mission of which will be to assist Forem teams to carry out the integration and operation of the Microsoft Dynamics 365 Contact Center within From the office, hosted in SaaS mode in the Azure Cloud of Microsoft, as part of the deployment of the Microsoft Dynamics 365 solution.
Support services for Forem teams in the integration of the Dynamics 365 Contact Center solution of Microsoft within the Office
This market for the purpose of the provision of support and consultancy services specializing in Microsoft's Call Center tool, the mission of which will be to assist the Forem teams to carry out the integration and operation of the Microsoft Dynamics 365 Contact Center within the Office, hosted In SaaS mode in the Microsoft Cloud Azure, as part of the deployment of the Microsoft Dynamics 365 solution.
The market will cover all Forem needs in this area, namely:
-The integration and implementation of the solution (SETUP) for two specific Forem services, namely the contact center and the control service;
-Basic training for administrators, supervisors and employees;
-The annual technical support;
-The consultancy services by management.
The market includes several positions/subpostes having for obj...
Documents:

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Forem Team Support Services in the Integration of the Microsoft Dynamics 365 Contact Center Solution Within the Office - Belgium Tender

The OFFICE WALLOON OF VOCATIONAL TRAINING AND EMPLOYMENT (FOREM), a Government sector organization in Belgium, has announced a new tender for Forem Team Support Services in the Integration of the Microsoft Dynamics 365 Contact Center Solution Within the Office. This tender is published on BelgiumTenders under BET Ref No: 123855005 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-09-17.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.