Tender Details

Country: Belgium
Summary: Bot Platform As a Managed Service
BET Ref No: 55989115
Deadline: 13 Sep 2021
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: BOSA-DGDT-2021/M1139-F02
Purchaser's Detail:
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Description:
Bot platform as managed service
In the year 2020, an important work was carried out within the SPF BOSA - DG Digital Transformation on a pilot project called Bosabot. This pilot concerns a ChatBot application, based on a case of specific use, namely the orientation and the accompaniment of candidates who wish to apply for a job within the government. During the preparatory workshops that were part of the mission, it appeared that the various support services in which citizens' issues have been treated had an important knowledge database that could be used as a basic material. In practice, this Bosabot driver has gone from a limited experience to a specific chatbot capable of capturing and automatically responding to a large number of questions that otherwise would lead to the center of first-line calls, mail or at Employee phone. For the context and technical information, see Appendix II (SPF Bosa-Dgdt-Bosabot-Pilot Report).
Procedure Type: Open Procedure
Contract Type: Services
Tenders Submission Deadline: 13/09 ...
Documents:

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Bot Platform As a Managed Service - Belgium Tender

The BOSA-DG DIGITAL TRANSFORMATION, a Government sector organization in Belgium, has announced a new tender for Bot Platform As a Managed Service. This tender is published on BelgiumTenders under BET Ref No: 55989115 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2021-09-13.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.